TDC Cloud Solutions incident

Vi oplever desværre i øjeblikket problemer TDC Erhverv Assist App

Notice Resolved View vendor source →

TDC Cloud Solutions experienced a notice incident on April 13, 2023, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2023, 06:23 AM UTC
Resolved
Apr 13, 2023, 07:59 AM UTC
Duration
1h 35m
Detected by Pingoru
Apr 13, 2023, 06:23 AM UTC

Update timeline

  1. investigating Apr 13, 2023, 06:23 AM UTC

    Bemærk at denne driftsinformation omhandler et TDC Erhverv produkt. Driftsinformation fra TDC Erhverv generelt kan findes på tdc.dk/driftsinformation ------------------- Vi oplever desværre i øjeblikket problemer med TDC Assist App Fejl: Der er i øjeblikket problemer med at logge ind i TDC Erhverv Assist App’en. Når man prøver at logge ind får man fejlbeskeden: ”brugernavn og kode er ikke korrekt” Vi arbejder på at få det løst hurtigst muligt og beklager de gener, som forstyrrelserne måtte medføre. Venlig hilsen TDC Erhverv Cloud Support ----------------------------- We are currently experiencing interruptions on the TDC Erhverv Assist App Issue: When attempting to log into the TDC Erhverv Assist App, users are met with an error message stating that the username and password are incorrect. We are working to solve the problem as soon as possible and apologise for any inconveniences caused. Best regards, TDC Erhverv Cloud Support

  2. resolved Apr 13, 2023, 07:59 AM UTC

    Vi er nu tilbage i normal drift, men fortsætter med at overvåge de berørte systemer tæt. Vi skal igen beklage eventuelle gener, som denne hændelse måtte have medført. Venlig hilsen TDC Erhverv Cloud Support ---------------------------- Normal operations have now been restored, but we continue to monitor the affected systems closely. Once again we would like to apologise for any inconveniences caused by this incident. Best regards, TDC Business Cloud Support