TCI Outage History

TCI is up right now

TCI had 2 outages in the last 2 years totaling 9h 3m of downtime — averaging 0.1 incidents per month.

There were 2 TCI outages since October 20, 2025 totaling 9h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://teachtci.statuspage.io

Notice March 9, 2026

Single Sign On Errors

Detected by Pingoru
Mar 09, 2026, 01:58 PM UTC
Resolved
Mar 09, 2026, 02:52 PM UTC
Duration
54m
Affected: Web App - <a href="https://subscriptions.teachtci.com/">subscriptions.teachtci.com</a>, <a href="https://student.teachtci.com/">student.teachtci.com</a>Website - <a href="https://www.teachtci.com">www.teachtci.com</a>
Timeline · 2 updates
  1. investigating Mar 09, 2026, 01:58 PM UTC

    Some users are experiencing issues with Single Sign On. We are actively looking into this issue and will provide an update shortly.

  2. resolved Mar 09, 2026, 02:52 PM UTC

    All Single Sign-On Issues have been resolved. The root cause was identified, and no further disruption is expected.

Read the full incident report →

Minor October 20, 2025

Slow Load Times

Detected by Pingoru
Oct 20, 2025, 03:18 PM UTC
Resolved
Oct 20, 2025, 11:28 PM UTC
Duration
8h 9m
Affected: Web App - <a href="https://subscriptions.teachtci.com/">subscriptions.teachtci.com</a>, <a href="https://student.teachtci.com/">student.teachtci.com</a>Website - <a href="https://www.teachtci.com">www.teachtci.com</a>Support: Phone
Timeline · 4 updates
  1. identified Oct 20, 2025, 03:18 PM UTC

    TCI is currently experiencing slow loading times due to disruption with Amazon Web Services. We apologize for the inconvenience.

  2. monitoring Oct 20, 2025, 08:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 20, 2025, 08:20 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 20, 2025, 11:28 PM UTC

    This incident has been resolved.

Read the full incident report →