TCI Outage History
TCI is up right nowPingoru has recorded 13 incidents for TCI: 3 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 2 | 0 of 526 (0%) |
Incidents, newest first
Notice October 15, 2026 Web App Outage - Oct 15, 2026 –
Started Oct 15, 2026, 04:12 PM UTC· resolved Oct 15, 2026, 04:12 PM UTC
- resolved Oct 15, 2026, 04:30 PM UTC
At 9:12am PST, we identified an issue which led to the application being unavailable for approximately 14 minutes. Our software team has identified the root cause and will be implementing safeguards to prevent this type of disruption from occurring in the future.
Notice October 14, 2026 October 14, 2026 –
Started Oct 14, 2026, 05:00 PM UTC· resolved Oct 14, 2026, 05:00 PM UTC
- resolved Oct 14, 2026, 05:58 PM UTC
At 10am PST, we identified an issue which led to approximately 4 minutes of time when the application was unavailable. Our software team has identified the root cause and will be implementing safeguards to prevent this type of disruption from occurring in the future.
Notice March 9, 2026 Single Sign On Errors 54m Web App - <a href="https://subscriptions.teachtci.com/">subscriptions.teachtci.com</a>, <a href="https://student.teachtci.com/">student.teachtci.com</a>, Website - <a href="https://www.teachtci.com">www.teachtci.com</a>
Started Mar 09, 2026, 01:58 PM UTC· resolved Mar 09, 2026, 02:52 PM UTC
- investigating Mar 09, 2026, 01:58 PM UTC
Some users are experiencing issues with Single Sign On. We are actively looking into this issue and will provide an update shortly.
- resolved Mar 09, 2026, 02:52 PM UTC
All Single Sign-On Issues have been resolved. The root cause was identified, and no further disruption is expected.
Minor October 20, 2025 Slow Load Times 8h 9m Web App - <a href="https://subscriptions.teachtci.com/">subscriptions.teachtci.com</a>, <a href="https://student.teachtci.com/">student.teachtci.com</a>, Website - <a href="https://www.teachtci.com">www.teachtci.com</a>, Support: Phone
Started Oct 20, 2025, 03:18 PM UTC· resolved Oct 20, 2025, 11:28 PM UTC
- identified Oct 20, 2025, 03:18 PM UTC
TCI is currently experiencing slow loading times due to disruption with Amazon Web Services. We apologize for the inconvenience.
- monitoring Oct 20, 2025, 08:19 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 20, 2025, 08:20 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 11:28 PM UTC
This incident has been resolved.