tawk.to experienced a major incident on August 2, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 02, 2021, 07:40 PM UTC
Aug 2 , 19:40 UTC Resolved - This incident has been resolved. Aug 2 , 19:02 UTC Monitoring - The issue is resolved and live chat was fully restored Aug 2 , 18:20 UTC Investigating - We were experiencing a major outage on the live chat widget due to a DDOS attack on the widget API server We are currently investigating this issue.