tawk.to incident

Widget Outage

Major Resolved View vendor source →

tawk.to experienced a major incident on November 4, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2022, 07:26 PM UTC
Resolved
Nov 04, 2022, 07:26 PM UTC
Duration
—
Detected by Pingoru
Nov 04, 2022, 07:26 PM UTC

Update timeline

  1. resolved Nov 04, 2022, 07:26 PM UTC

    Nov 4 , 19:26 UTC Resolved - This incident has been resolved. Nov 4 , 19:25 UTC Update - We are continuing to monitor for any further issues. Nov 4 , 18:56 UTC Monitoring - At 18:28 UTC, we noticed elevated error rates on backend services, which was caused by one of our databases going down. We have restored the database, services are recovering. We will continue monitoring the issue.