tawk.to incident

Unable to load Dashboard and Widget stuck at reconnecting

Critical Resolved View vendor source →

tawk.to experienced a critical incident on December 5, 2025 affecting Dashboard and Widget, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:08 AM UTC
Resolved
Dec 05, 2025, 09:24 AM UTC
Duration
16m
Detected by Pingoru
Dec 05, 2025, 09:08 AM UTC

Affected components

DashboardWidget

Update timeline

  1. identified Dec 05, 2025, 09:08 AM UTC

    The source of the failure has been identified as an issue with our upstream provider We are closely monitoring the incident and taking steps to resolve it

  2. resolved Dec 05, 2025, 09:24 AM UTC

    This incident has been resolved