tawk.to incident

Degraded Live Chat

Notice Resolved View vendor source →

tawk.to experienced a notice incident on September 22, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2020, 05:31 PM UTC
Resolved
Sep 22, 2020, 05:31 PM UTC
Duration
—
Detected by Pingoru
Sep 22, 2020, 05:31 PM UTC

Update timeline

  1. resolved Sep 22, 2020, 05:38 PM UTC

    Between 22nd September 2020 1604 UTC to 22nd September 2020 1634 UTC. We were experiencing degraded service due misconfigured database from previous outage. We have identified and fixed the issue. The issue is resolved and live chat was fully restored at 22nd September 2020 1635 UTC