tawk.to incident

Degraded service

Major Resolved View vendor source →

tawk.to experienced a major incident on March 25, 2021 affecting Widget, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2021, 06:52 PM UTC
Resolved
Mar 25, 2021, 08:52 PM UTC
Duration
2h
Detected by Pingoru
Mar 25, 2021, 06:52 PM UTC

Affected components

Widget

Update timeline

  1. investigating Mar 25, 2021, 06:20 PM UTC

    We noticed that something went wrong. Will provide update at 19:00 UTC

  2. identified Mar 25, 2021, 06:38 PM UTC

    We've identified the issue and are working on a fix. We will provide an update by 19:00 UTC

  3. monitoring Mar 25, 2021, 06:52 PM UTC

    We've implemented a fix and restored functionality. We will continue to monitor the issue.

  4. resolved Mar 25, 2021, 08:52 PM UTC

    This incident has been resolved.