Taulia experienced a notice incident on August 7, 2019 affecting Web Portal, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating Aug 07, 2019, 06:14 AM UTC
WHAT IS HAPPENING: Buyer users who log in via SSO are reporting not being able to log into Taulia’s North America instance. WHAT IS THE STATUS: Our engineering team is working to resolve the issue. Updates will be posted here to communicate progress and confirm resolution.
- resolved Aug 07, 2019, 10:44 AM UTC
Our Engineering team was able to identify and resolve the issue with the SSO (Single Sing-On) functionality. It was caused by a change on the platform related to an upgrade. Users should be able to log in again now. If any further issues are observed, please contact our support team.