Taulia incident

NA1PRD Web Portal is experiencing performance issues

Minor Resolved View vendor source →

Taulia experienced a minor incident on September 17, 2019 affecting Web Portal, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2019, 02:59 PM UTC
Resolved
Sep 17, 2019, 09:17 PM UTC
Duration
6h 17m
Detected by Pingoru
Sep 17, 2019, 02:59 PM UTC

Affected components

Web Portal

Update timeline

  1. identified Sep 17, 2019, 02:59 PM UTC

    Since yesterday many of our users in the North American Platform have been experiencing sporadic slowness. Our engineers have identified the problem and are working to implement a solution as soon as possible.

  2. identified Sep 17, 2019, 06:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 17, 2019, 06:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 17, 2019, 09:17 PM UTC

    This incident has been resolved.