Taulia incident

Staging Portal is Inaccessible to Customers

Major Resolved View vendor source →

Taulia experienced a major incident on June 30, 2020 affecting Web Portal, lasting 14h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2020, 03:44 AM UTC
Resolved
Jun 30, 2020, 06:02 PM UTC
Duration
14h 17m
Detected by Pingoru
Jun 30, 2020, 03:44 AM UTC

Affected components

Web Portal

Update timeline

  1. investigating Jun 30, 2020, 03:44 AM UTC

    WHAT IS HAPPENING: Some are not able to access the portal hosted in the Taulia platform.

  2. investigating Jun 30, 2020, 09:58 AM UTC

    The incident is still under investigation by Taulia's engineering teams.

  3. monitoring Jun 30, 2020, 10:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2020, 06:02 PM UTC

    This incident has been resolved.