Taulia incident

EU1 Platform Processing Delays

Notice Resolved View vendor source →

Taulia experienced a notice incident on May 25, 2021, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
May 25, 2021, 08:01 PM UTC
Resolved
May 27, 2021, 12:31 AM UTC
Duration
1d 4h
Detected by Pingoru
May 25, 2021, 08:01 PM UTC

Update timeline

  1. investigating May 25, 2021, 08:01 PM UTC

    We have delays on our EU platform in processing some invoice documents and offering them for early payment - and our team is actively working on resolving the issue.

  2. investigating May 25, 2021, 08:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 26, 2021, 05:45 PM UTC

    A fix has been implemented and there should no longer be any delay to early payments, but we will continue to closely monitor the system.

  4. resolved May 27, 2021, 12:31 AM UTC

    This issue has been resolved and all invoice processing has returned to normal.