TaskRabbit incident

Database Upgrade

Minor Resolved View vendor source →

TaskRabbit experienced a minor incident on December 9, 2014, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2014, 05:57 AM UTC
Resolved
Dec 09, 2014, 07:08 AM UTC
Duration
1h 10m
Detected by Pingoru
Dec 09, 2014, 05:57 AM UTC

Update timeline

  1. scheduled Dec 09, 2014, 05:57 AM UTC

    We will be taking a short Maintenance window tonight at 10pm Pacific time to upgrade one of our database clusters. The websites (www.taskrabbit.com and www.taskrabbit.co.uk) along with the mobile applications will be unavailable to use at this time. We expect this downtime to take roughly 30 minutes.

  2. in progress Dec 09, 2014, 06:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Dec 09, 2014, 07:08 AM UTC

    The scheduled maintenance has been completed.