Targetprocess incident

Reports Service Issue: Logout is required to bring back Reports

Minor Resolved View vendor source →

Targetprocess experienced a minor incident on January 20, 2025 affecting APAC cluster and EU cluster and 1 more component, lasting 15h 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2025, 04:36 PM UTC
Resolved
Jan 21, 2025, 08:21 AM UTC
Duration
15h 45m
Detected by Pingoru
Jan 20, 2025, 04:36 PM UTC

Affected components

APAC clusterEU clusterUS clusterEU2 clusterUS2 clusterPOVEU cluster

Update timeline

  1. investigating Jan 20, 2025, 04:36 PM UTC

    We are currently experiencing an issue with Reports service. You may see "Reports service is unavailable" error. To fix the error, log out of the application and log in back. We're working on the resolution of this issue.

  2. identified Jan 21, 2025, 05:04 AM UTC

    The issue has been identified, and we are working on a fix.

  3. monitoring Jan 21, 2025, 08:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2025, 08:21 AM UTC

    This incident has been resolved.