Targetprocess incident

Integration profiles are failing to load, and the automation rule is not working for a few accounts hosted in the Portland data center (US cluster).

Minor Resolved View vendor source →

Targetprocess experienced a minor incident on January 29, 2025 affecting US cluster, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 08:53 AM UTC
Resolved
Jan 29, 2025, 02:22 PM UTC
Duration
5h 29m
Detected by Pingoru
Jan 29, 2025, 08:53 AM UTC

Affected components

US cluster

Update timeline

  1. investigating Jan 29, 2025, 08:53 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 29, 2025, 11:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jan 29, 2025, 12:14 PM UTC

    We are currently investigating this issue.

  4. investigating Jan 29, 2025, 01:07 PM UTC

    Automation rules issue is fixed. We are continuing to investigate the Integration profiles load issue.

  5. monitoring Jan 29, 2025, 01:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 29, 2025, 02:22 PM UTC

    This incident has been resolved.