TapClicks Outage History
TapClicks is up right nowPingoru has recorded 54 incidents for TapClicks: 10 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 2 of 720 (0%) |
| May 2026 | 2 | 330 of 744 (44%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 7 of 720 (1%) |
| October 2026 | 2 | 466 of 584 (80%) |
Incidents, newest first
Notice November 25, 2024 Simpli.fi Data backfill: November 18th to November 22nd 1d 2h TapAnalytics/TapReports
Started Nov 25, 2024, 09:22 PM UTC· resolved Nov 26, 2024, 11:39 PM UTC
- identified Nov 25, 2024, 09:22 PM UTC
Simpli.fi has notified us of a potential discrepancy in the API dataset that affected select reports between November 18th, 4:30 PM (CST) and November 22nd, 12:00 PM (CST). During this period, some reports may have yielded incomplete or missing data for the following data sets: New Ads Geo-Fences Audience/Segments This issue is specific to campaigns where new Ads, Geo-Fences, or Audiences/Segments were added during the affected timeframe AND reports were generated for these campaigns. Simpli.fi has taken action to correcting this dataset. TapClicks will proactively initiate a refetch of all impacted data from Simpli.fi to ensure accurate and complete reporting. What You Should Do: If you have concerns about specific campaigns or reports generated during the impact window, please feel free to reach out to our support team. We will update this notice once the refetch is completed. Thank you for your understanding and patience as we address this issue.
- resolved Nov 26, 2024, 11:39 PM UTC
Summary: We have successfully resolved the issue identified with Simpli.fi reports generated between November 18th, 4:30 PM (CST) and November 22nd, 12:00 PM (CST). Resolution Details: TapClicks has ran a refetch of all impacted data from Simpli.fi. Reports for the affected timeframe now reflect Simpli.fi corrected data for the following data sets: New Ads Geo-Fences Audience/Segments What You Should Do: If you previously pulled reports during the affected timeframe, we recommend re-generating those reports to ensure accuracy. If you encounter any discrepancies, please contact our support team for further assistance. We appreciate your patience and understanding while we worked to resolve this issue.
Notice October 28, 2024 YouTube - Exception occurred in Youtube with Traffic Sources Youtube data view 1d 23h TapAnalytics/TapReports
Started Oct 28, 2024, 04:08 PM UTC· resolved Oct 30, 2024, 03:28 PM UTC
- investigating Oct 28, 2024, 04:08 PM UTC
Issue: We are experiencing a global issues with YouTube with an API error for ALL call requests containing insightTrafficSourceDetail dimension. Impact: Global Users with Traffic Sources data view enabled are impacted by this error. Historical data previously stored in TapClicks is unaffected but new data may be delayed due to this error. ETA The issue is Pending with the YouTube team. We've submitted a request on the YouTube issue tracker, and standing by to assist when updates are available by our friends at YouTube.
- resolved Oct 30, 2024, 03:28 PM UTC
Resolution: YouTube has resolved the issue on their end, and API requests are now functioning as expected. Traffic Sources data is displaying correctly for all affected instances. Thank you for your patience while this was resolved. If you continue to experience any issues, please reach out to [email protected].