TapClicks incident

Facebook Ads Spend Data Discrepancy

Notice Ongoing View vendor source →

TapClicks is currently experiencing a notice incident affecting TapAnalytics/TapReports, which began 570d ago. The vendor's full update timeline is below.

Started
Oct 23, 2024, 03:54 PM UTC
Resolved
Ongoing
Duration
● 570d 9h
Detected by Pingoru
Oct 23, 2024, 03:54 PM UTC

Affected components

TapAnalytics/TapReports

Update timeline

  1. identified Oct 23, 2024, 03:54 PM UTC

    Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector. Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause: Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team. For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/]. We will continue to monitor the situation and provide updates as soon as more information becomes available. Thank you for your patience.