TapClicks experienced a notice incident on October 23, 2024 affecting TapAnalytics/TapReports, lasting 572d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 23, 2024, 03:54 PM UTC
Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector. Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause: Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team. For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/]. We will continue to monitor the situation and provide updates as soon as more information becomes available. Thank you for your patience.
- resolved May 18, 2026, 04:42 PM UTC
As this is a dependency on Facebook, we will close and update FAQ documentation