TapClicks incident

Security Investigation Underway

TapClicks is currently experiencing a major incident affecting TapAnalytics/TapReports and TapOrders/TapWorkflow, which began 9h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 06:07 PM UTC
Resolved
Ongoing
Duration
● 8h 43m
Detected by Pingoru
May 08, 2026, 06:07 PM UTC

Affected components

TapAnalytics/TapReportsTapOrders/TapWorkflow

Update timeline

  1. investigating May 08, 2026, 06:07 PM UTC

    TapClicks has recently identified a security incident involving unauthorized access to our environment. Upon discovery, we immediately activated our incident response protocols and engaged leading external cybersecurity experts to assist in a thorough investigation. Current Status: Our team is working diligently to determine the nature and scope of the incident. The investigation is ongoing, and we are taking proactive steps to further secure our systems and protect our environment. What to Expect: We are committed to providing timely updates as the investigation progresses and additional facts are confirmed. Protecting the integrity of our systems and the trust of our customers remains our highest priority. For any immediate questions, please contact [email protected]