Tangoe Mobile experienced a major incident on August 14, 2020 affecting Tangoe Mobile Portal, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Tangoe Mobile Portal
Update timeline
- identified Aug 14, 2020, 08:51 PM UTC
The Tangoe Mobile app is currently experiencing intermittent availability for an isolated set of customers. The issue has been identified and a fix is in progress. This incident will be updated as additional information becomes available or the issue has been fully resolved.
- monitoring Aug 14, 2020, 10:00 PM UTC
A fix has been implemented for this issue. Teams will continue to monitor to ensure the issue has been fully remediated.
- resolved Aug 14, 2020, 11:38 PM UTC
This incident has been resolved.