Tangoe Mobile experienced a major incident on September 25, 2020 affecting Tangoe Mobile Portal, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Tangoe Mobile Portal
Update timeline
- identified Sep 25, 2020, 09:48 PM UTC
We have received reports of system inaccessibility on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.
- monitoring Sep 25, 2020, 09:56 PM UTC
System stability has resumed and we are actively monitoring the health of the system.
- resolved Sep 25, 2020, 10:17 PM UTC
This incident has been resolved.