Tangoe Mobile experienced a minor incident on October 29, 2020 affecting Tangoe Mobile Portal, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Tangoe Mobile Portal
Update timeline
- investigating Oct 29, 2020, 06:59 PM UTC
We have received reports of some application latency on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.
- monitoring Oct 29, 2020, 08:16 PM UTC
We are no longer seeing any system latency. We will continue to monitor this on our end should the issue arise again.
- resolved Oct 29, 2020, 10:19 PM UTC
This incident has been resolved.