Tangoe Mobile incident

Application Latency

Minor Resolved View vendor source →

Tangoe Mobile experienced a minor incident on December 18, 2020 affecting Tangoe Mobile Portal, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2020, 07:29 PM UTC
Resolved
Dec 18, 2020, 08:11 PM UTC
Duration
42m
Detected by Pingoru
Dec 18, 2020, 07:29 PM UTC

Affected components

Tangoe Mobile Portal

Update timeline

  1. identified Dec 18, 2020, 07:29 PM UTC

    We have received reports of some application latency on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.

  2. resolved Dec 18, 2020, 08:11 PM UTC

    A fix has been implemented and we will continue to monitor. Please note there may be slight intermittency for the next couple of minutes while it finishes refreshing.