Tangoe Mobile experienced a minor incident on January 3, 2023 affecting Tangoe Mobile Portal, lasting 5h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Tangoe Mobile Portal
Update timeline
- investigating Jan 03, 2023, 03:36 PM UTC
We have received reports of some application latency on the Tangoe Mobile application. Technical teams are investigating to resolve and restore full service as expediently as possible. Updates will follow as available.
- investigating Jan 03, 2023, 06:05 PM UTC
We are continuing to investigate this issue.
- resolved Jan 03, 2023, 08:54 PM UTC
This incident has been resolved. The technical teams have addressed the issue on the back end.