Tangoe Mobile experienced a minor incident on November 3, 2023 affecting Tangoe Mobile Portal, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Tangoe Mobile Portal
Update timeline
- identified Nov 03, 2023, 03:43 PM UTC
We have received reports of some application latency on the Tangoe Mobile application. Technical teams are currently investigating these accounts.
- identified Nov 03, 2023, 03:43 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 03, 2023, 04:21 PM UTC
Portal service has returned to normal at this time. Technical teams will be continuing to carefully monitor upon regular business hours for any possible service degradation