Tangoe Mobile experienced a notice incident on April 3, 2024 affecting Tangoe Mobile Portal, lasting 6h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Tangoe Mobile Portal
Update timeline
- investigating Apr 03, 2024, 02:55 PM UTC
We have received reports of some application latency on the Tangoe Mobile application. Technical teams are currently investigating these accounts.
- investigating Apr 03, 2024, 04:49 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 03, 2024, 05:15 PM UTC
Portal service has returned to normal at this time. Technical teams will be continuing to carefully monitor upon regular business hours for any possible service degradation.
- resolved Apr 03, 2024, 09:14 PM UTC
Portal service has maintained normalcy. We will continue to monitor should any degradation arise.