Tangoe Mobile incident

System Degradation

Minor Resolved View vendor source →

Tangoe Mobile experienced a minor incident on May 8, 2024 affecting Tangoe Mobile Portal, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 01:44 PM UTC
Resolved
May 08, 2024, 07:07 PM UTC
Duration
5h 22m
Detected by Pingoru
May 08, 2024, 01:44 PM UTC

Affected components

Tangoe Mobile Portal

Update timeline

  1. investigating May 08, 2024, 01:44 PM UTC

    We have received reports of some application latency on the Tangoe Mobile application. Technical teams are currently investigating these accounts.

  2. investigating May 08, 2024, 04:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 08, 2024, 07:07 PM UTC

    Portal service has maintained normalcy. We will continue to monitor should any degradation arise.