Tangoe Mobile experienced a minor incident on August 16, 2024 affecting Tangoe Mobile Portal, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Tangoe Mobile Portal
Update timeline
- investigating Aug 16, 2024, 02:08 PM UTC
We have received reports of some application latency on the Tangoe Mobile application. Technical teams are currently investigating these accounts.
- identified Aug 16, 2024, 03:15 PM UTC
The issue has been identified and we are in the process of implementing a resolution.
- identified Aug 16, 2024, 04:12 PM UTC
We are still in the process of implementing a resolution and investigating the issue.
- identified Aug 16, 2024, 05:58 PM UTC
We are still in the process of implementing a resolution and investigating the issue.
- resolved Aug 16, 2024, 06:55 PM UTC
The Mobile system is now operating normally. We will continue to monitor its performance while conducting a root cause analysis of the recent outage.