Tango incident

Capture issues

Minor Resolved View vendor source →

Tango experienced a minor incident on September 13, 2023 affecting Websites (Tango Web Application), lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2023, 01:52 PM UTC
Resolved
Sep 13, 2023, 03:02 PM UTC
Duration
1h 10m
Detected by Pingoru
Sep 13, 2023, 01:52 PM UTC

Affected components

Websites (Tango Web Application)

Update timeline

  1. investigating Sep 13, 2023, 01:52 PM UTC

    Capture may fail under certain circumstances resulting in missing steps in Workflows. Our team has identified the issue and is working on a fix

  2. resolved Sep 13, 2023, 03:02 PM UTC

    We have identified the root cause of the capture issues and have deployed a fix.