Tango incident

Email Password Sign-in unav...

Minor Resolved View vendor source →

Tango experienced a minor incident on December 13, 2024 affecting Websites (Tango Public Website) and Websites (Tango Web Application) and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 02:34 AM UTC
Resolved
Dec 13, 2024, 04:13 AM UTC
Duration
1h 39m
Detected by Pingoru
Dec 13, 2024, 02:34 AM UTC

Affected components

Websites (Tango Public Website)Websites (Tango Web Application)External Dependencies (AWS)

Update timeline

  1. investigating Dec 13, 2024, 02:34 AM UTC

    Our team is investigating errors with signing in using email and password

  2. resolved Dec 13, 2024, 04:13 AM UTC

    Login issues linked to Amazon Cognito downtime.