Tango incident

Slow Capture performance

Minor Resolved View vendor source →

Tango experienced a minor incident on June 6, 2023 affecting Websites (Tango Web Application), lasting 4h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 03:01 PM UTC
Resolved
Jun 06, 2023, 07:10 PM UTC
Duration
4h 9m
Detected by Pingoru
Jun 06, 2023, 03:01 PM UTC

Affected components

Websites (Tango Web Application)

Update timeline

  1. investigating Jun 06, 2023, 03:01 PM UTC

    Investigating - We're aware of slow capture performance or Workflows not being created at all when using the Tango extension and are investigating the root cause. Our team is working to address this issue and we appreciate your patience as we work to resolve it.

  2. resolved Jun 06, 2023, 07:10 PM UTC

    We have fixed the underlying issue affecting capture, users should now be able to capture normally.