Talk2m incident

VNC / RDP issue with m2web

Major Resolved

Talk2m experienced a major incident on June 12, 2026 affecting US (East US) and Europe (Germany) and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 07:39 AM UTC
Resolved
Jun 12, 2026, 09:57 AM UTC
Duration
2h 17m
Detected by Pingoru
Jun 12, 2026, 07:39 AM UTC

Affected components

US (East US)Europe (Germany)US (West US)Europe (Italy)Europe (Rest of Europe)South AmericaJapanIndiaChinaSoutheast Asia

Update timeline

  1. investigating Jun 12, 2026, 07:39 AM UTC

    We are currently investigating this incident.

  2. identified Jun 12, 2026, 08:20 AM UTC

    We are continuing to work on a fix for this incident.

  3. identified Jun 12, 2026, 09:33 AM UTC

    Problem fixed in europe m2web servers.

  4. resolved Jun 12, 2026, 09:57 AM UTC

    This incident has been resolved. Access to M2Web VNC/RDP is working properly