Talis experienced a major incident on June 22, 2024 affecting General, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
General
Update timeline
- investigating Jun 22, 2024, 04:47 PM UTC
We are currently looking into an issue with Talis Aspire, this will be affecting users in both the EU and APAC, resulting in intermittent access. We will post regular updates, please check back for here more information. If you are unsure if your issue is related please raise a support request at http://support.talis.com
- identified Jun 22, 2024, 05:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 22, 2024, 05:14 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 22, 2024, 05:19 PM UTC
We believe the issue is now resolved, but we are continuing to monitor.
- resolved Jun 22, 2024, 07:28 PM UTC
This incident has been resolved.