Talis incident

Talis Aspire and Elevate are unavailable in the CA Region

Notice Resolved View vendor source →

Talis experienced a notice incident on August 12, 2025 affecting General and General and 1 more component, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 09:41 AM UTC
Resolved
Aug 12, 2025, 01:49 PM UTC
Duration
4h 7m
Detected by Pingoru
Aug 12, 2025, 09:41 AM UTC

Affected components

GeneralGeneralGeneral

Update timeline

  1. investigating Aug 12, 2025, 09:41 AM UTC

    We are currently investigating an issue with services in the CA region

  2. identified Aug 12, 2025, 09:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 12, 2025, 11:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2025, 01:49 PM UTC

    This was traced to an outage at the AWS data center in the CA Central region which experienced power and network issues. Once services were restored by AWS, work to restore our own services has restored all services.