Talis incident

Sciwheel: Intermittent access for users

Critical Resolved View vendor source →

Talis experienced a critical incident on July 25, 2024, lasting 17h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2024, 03:30 PM UTC
Resolved
Jul 26, 2024, 08:39 AM UTC
Duration
17h 9m
Detected by Pingoru
Jul 25, 2024, 03:30 PM UTC

Update timeline

  1. investigating Jul 25, 2024, 03:30 PM UTC

    We are currently experiencing some problems with references and are looking into it.

  2. identified Jul 25, 2024, 03:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 25, 2024, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 26, 2024, 08:39 AM UTC

    This incident has been resolved.