Sync for YNAB experienced a notice incident on August 23, 2019 affecting Sync Platform, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Sync Platform
Update timeline
- resolved Aug 23, 2019, 09:34 AM UTC
As a follow up to our email a few weeks ago, all connections to HSBC that are still using Credential Sharing have now been disabled. You will be required to reconnect using Open Banking. This is due to new regulations coming into force that require 2 factor authentication for bank logins, which prevents Credential Sharing from working. Unfortunately, HSBC have not made Credit Cards or Savings Accounts available via Open Banking yet, so these are not supported as of right now. We will update customers when this happens.