Sync for YNAB incident

Barclaycard Open Banking Issues

Notice Resolved View vendor source →

Sync for YNAB experienced a notice incident on September 6, 2019 affecting Sync Platform, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2019, 09:03 AM UTC
Resolved
Sep 06, 2019, 10:23 AM UTC
Duration
1h 19m
Detected by Pingoru
Sep 06, 2019, 09:03 AM UTC

Affected components

Sync Platform

Update timeline

  1. identified Sep 06, 2019, 09:03 AM UTC

    After rolling out Open Banking for Barclaycard Yesterday, they now seem to be having a lot of issues. TrueLayer have disabled the integration for now, and we have now disabled new connections for it too. We have enabled Credential Sharing again for now for those who need/want to reconnect. We hope this is stable again soon, and will enable it as soon as TrueLayer give us the go-ahead.

  2. resolved Sep 06, 2019, 10:23 AM UTC

    TrueLayer have now disabled the Barclaycard Open Banking connector entirely due to being unstable. We have emailed all impacted customers with instructions.