Sync for YNAB experienced a critical incident on December 10, 2019, lasting 19h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Dec 10, 2019, 03:13 PM UTC
TrueLayer would like to advise of an issue we have identified with our connectivity to Danske due to an issue reported by the bank, which is preventing customers from acquiring data or consenting when using a Danske bank account. This impacts all Open Banking customers who utilise a Danske account. Danske introduced a breaking change this morning which is causing all accounts to error, our engineering team are currently working on a solution. At present, we hope to have a fix deployed later today but will communicate again by CoB with further updates if this changes. We appreciate your patience as we investigate this fault, and look forward to providing further updates.
- resolved Dec 11, 2019, 10:24 AM UTC
TrueLayer are pleased to announce that the Danske Open Banking connector is up and running, and all clients can retrieve data and connect once again.