Sync for YNAB incident

Barclaycard

Critical Resolved View vendor source →

Sync for YNAB experienced a critical incident on December 1, 2019, lasting 15d 23h. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2019, 08:43 PM UTC
Resolved
Dec 17, 2019, 08:28 PM UTC
Duration
15d 23h
Detected by Pingoru
Dec 01, 2019, 08:43 PM UTC

Update timeline

  1. identified Dec 01, 2019, 08:43 PM UTC

    We are seeing intermittent disconnections from Barclaycard. Unfortunately as this is a credential sharing (screen scraping) connection, it's very difficult for our data providers to solve. We would replace this immediately with their Barclaycard Open Banking API, however it's been equally (if not more so) unstable, and is not available at this time. As soon as we know more, we will update. In the meantime, please just continue to reconnect when you receive the emails to do so.

  2. monitoring Dec 11, 2019, 03:30 PM UTC

    This seems to be mostly fine now, but it's hard to verify that it's fully fixed as it was an issue on the banks website, and they don't really communicate anything around Credential Sharing connections.

  3. resolved Dec 17, 2019, 08:28 PM UTC

    This incident has been resolved.