SYNAQ incident

SYNAQ Securemail Incident - 11/02/2020

Minor Resolved View vendor source →

SYNAQ experienced a minor incident on February 11, 2020 affecting SYNAQ Securemail, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2020, 12:03 PM UTC
Resolved
Feb 11, 2020, 12:28 PM UTC
Duration
24m
Detected by Pingoru
Feb 11, 2020, 12:03 PM UTC

Affected components

SYNAQ Securemail

Update timeline

  1. investigating Feb 11, 2020, 12:03 PM UTC

    Dear Clients, SYNAQ Securemaili is currently experiencing an issue where inbound mails are delayed. Engineers are investigating the issue as a matter of urgency.

  2. resolved Feb 11, 2020, 12:28 PM UTC

    Dear Clients, The SYNAQ Securemail issue has been resolved and the service has returned to optimal functionality