SYNAQ experienced a minor incident on May 14, 2021 affecting SYNAQ Securemail, lasting 4h 13m. The incident has been resolved; the full update timeline is below.
Affected components
SYNAQ Securemail
Update timeline
- investigating May 14, 2021, 10:42 AM UTC
Dear Clients, SYNAQ Securemail is currently experiencing an issue where certain mails sent to O365 are experiencing delays in delivery. Engineers are investigating this as a matter of urgency.
- resolved May 14, 2021, 02:56 PM UTC
Dear Clients, The SYNAQ Securemail issue has been resolved and the service has returned to optimal functionality.