SYNAQ experienced a minor incident on September 10, 2019 affecting SYNAQ Cloud Mail, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
SYNAQ Cloud Mail
Update timeline
- investigating Sep 10, 2019, 06:48 AM UTC
Dear Clients. SYNAQ Cloud Mail is currently experiencing degraded performance affecting a subset of mailboxes and delays sending and receiving certain mails. Engineers are currently investigating the issue.
- resolved Sep 10, 2019, 09:09 AM UTC
SYNAQ Cloud Mail services have been fully restored.