SYNAQ incident

SYNAQ Cloud Mail Incident

Major Resolved View vendor source →

SYNAQ experienced a major incident on September 28, 2020 affecting SYNAQ Cloud Mail, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2020, 11:44 AM UTC
Resolved
Sep 28, 2020, 01:06 PM UTC
Duration
1h 22m
Detected by Pingoru
Sep 28, 2020, 11:44 AM UTC

Affected components

SYNAQ Cloud Mail

Update timeline

  1. investigating Sep 28, 2020, 11:44 AM UTC

    Dear Clients, SYNAQ Cloud Mail is currently experiencing an issue affecting a subset of users from logging into the platform. Engineers are investigating as a matter of urgency.

  2. resolved Sep 28, 2020, 01:06 PM UTC

    Dear Clients, The SYNAQ Cloud Mail Incident has been resolved and the service has returned to optimal functionality.