Synadia NGS incident

Temporary Performance issues across all regions

Major Resolved View vendor source →

Synadia NGS experienced a major incident on January 13, 2026, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 08:20 AM UTC
Resolved
Jan 13, 2026, 11:22 AM UTC
Duration
3h 2m
Detected by Pingoru
Jan 13, 2026, 08:20 AM UTC

Update timeline

  1. resolved Jan 13, 2026, 11:22 AM UTC

    We've now resolved the incident. Thanks for your patience.