Swrve incident

Delays in Amplify event processing.

Minor Resolved View vendor source →

Swrve experienced a minor incident on September 2, 2019 affecting Advanced Rule Processing, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2019, 05:53 PM UTC
Resolved
Sep 02, 2019, 08:45 PM UTC
Duration
2h 51m
Detected by Pingoru
Sep 02, 2019, 05:53 PM UTC

Affected components

Advanced Rule Processing

Update timeline

  1. investigating Sep 02, 2019, 05:53 PM UTC

    We are currently investigating delays to Amplify event processing.

  2. monitoring Sep 02, 2019, 07:18 PM UTC

    We have identified the cause of the event processing delay and have applied a fix. We will continue to monitor the situation to ensure traffic returns to normal.

  3. monitoring Sep 02, 2019, 08:44 PM UTC

    Event processing has recovered and traffic returned to normal.

  4. resolved Sep 02, 2019, 08:45 PM UTC

    This incident has been resolved.