Swrve incident

Delays in delivery of campaigns for some apps

Minor Resolved View vendor source →

Swrve experienced a minor incident on November 20, 2020 affecting Event Processing and Advanced Rule Processing, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2020, 10:12 AM UTC
Resolved
Nov 20, 2020, 11:55 AM UTC
Duration
1h 43m
Detected by Pingoru
Nov 20, 2020, 10:12 AM UTC

Affected components

Event ProcessingAdvanced Rule Processing

Update timeline

  1. identified Nov 20, 2020, 10:12 AM UTC

    We are currently experiencing delays with campaigns for some apps due to an issue with a service provider.

  2. monitoring Nov 20, 2020, 10:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2020, 11:55 AM UTC

    Issues with the service provider have been resolved and all services are now fully operational.