Swrve experienced a minor incident on December 22, 2021 affecting Dashboard and Event API and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardEvent APIEvent ProcessingA/B Test/Content ServersPush NotificationsUser DB ExportAdvanced Rule ProcessingPayload TargetingIdentity ServiceExport API
Update timeline
- investigating Dec 22, 2021, 01:35 PM UTC
We are currently experiencing degraded performance on a number of Swrve components due to issues with a provider.
- identified Dec 22, 2021, 02:10 PM UTC
The issue has been identified by our provider and a fix is currently being implemented. At this time we are seeing delays with push notifications and we are continuing to investigate the impact to other services.
- resolved Dec 22, 2021, 02:39 PM UTC
This incident has been resolved.