Swrve incident

Intermittent failures with individual Push Notifications

Minor Resolved View vendor source →

Swrve experienced a minor incident on March 26, 2022 affecting Push Notifications, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2022, 10:16 AM UTC
Resolved
Mar 26, 2022, 02:56 PM UTC
Duration
4h 40m
Detected by Pingoru
Mar 26, 2022, 10:16 AM UTC

Affected components

Push Notifications

Update timeline

  1. investigating Mar 26, 2022, 10:16 AM UTC

    We're currently investing intermittent failures delivering individual push notifications to Apple devices.

  2. identified Mar 26, 2022, 11:15 AM UTC

    The issue has been identified with a downstream provider (Apple APNS)

  3. monitoring Mar 26, 2022, 02:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 26, 2022, 02:43 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 26, 2022, 02:56 PM UTC

    This incident has been resolved.