Swrve incident

Degradation of Advanced Rule Processing

Minor Resolved View vendor source →

Swrve experienced a minor incident on November 5, 2022 affecting Advanced Rule Processing, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2022, 12:09 PM UTC
Resolved
Nov 05, 2022, 03:33 PM UTC
Duration
3h 24m
Detected by Pingoru
Nov 05, 2022, 12:09 PM UTC

Affected components

Advanced Rule Processing

Update timeline

  1. investigating Nov 05, 2022, 12:09 PM UTC

    We are currently investigating an issue with Advanced Rule Processing in the US which is resulting in delayed processing.

  2. identified Nov 05, 2022, 12:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 05, 2022, 01:37 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 05, 2022, 02:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 05, 2022, 03:33 PM UTC

    This incident has been resolved.