Swrve incident

Elevated errors on the Dashboard and Export API

Major Resolved View vendor source →

Swrve experienced a major incident on May 8, 2019 affecting Dashboard and Export API, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2019, 01:59 PM UTC
Resolved
May 08, 2019, 02:13 PM UTC
Duration
13m
Detected by Pingoru
May 08, 2019, 01:59 PM UTC

Affected components

DashboardExport API

Update timeline

  1. identified May 08, 2019, 01:59 PM UTC

    We are experiencing elevated errors on the Export API. The cause has been identified and we are implementing a fix.

  2. identified May 08, 2019, 02:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 08, 2019, 02:13 PM UTC

    The cause of the outage has been identified and a resolution is in place.