Switcher incident

Facebook Chat currently unavailable

Minor Resolved View vendor source →

Switcher experienced a minor incident on August 17, 2018 affecting Facebook Live Integration, lasting 5h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2018, 08:55 PM UTC
Resolved
Aug 18, 2018, 02:39 AM UTC
Duration
5h 43m
Detected by Pingoru
Aug 17, 2018, 08:55 PM UTC

Affected components

Facebook Live Integration

Update timeline

  1. investigating Aug 17, 2018, 08:55 PM UTC

    We are currently investigating this issue.

  2. identified Aug 17, 2018, 08:56 PM UTC

    The issue has been identified, currently working on a fix.

  3. monitoring Aug 17, 2018, 09:16 PM UTC

    Fix has been deployed. Monitoring in production now.

  4. resolved Aug 18, 2018, 02:39 AM UTC

    Facebook Live chat is now available in Switcher Studio.